"The new Fasttrak Version 10.0 is fantastic !
I especially like the dispatch grid and the new reports section showing daily booking stats. Great job!"
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Bill James, President/CEO Top Cat Limousine Service San Diego, CA
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"I attribute $500,000.00 of new business to Biz Trips!
Great job guys!"
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Maurice H. Brewster, President/CEO Rollz Royce Limousine Service Palo Alto, CA
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| "I like FASTTRAK's "MyBizTrips.com" and think it's a winner for processing Internet real-time reservations. It is the fastest program in our industry by leaps and bounds. A customer with a profile can make a reservation in less than 2 minutes. My research shows that it costs a minimum of $6 to take a reservation over the phone. My Biz Trips reduces the cost by at least 80 percent. And as far as customer support and responsiveness, my clients RAVE about Eddie McCoy and his team."
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Tom Mazza, President Tom Mazza Consulting Philadelphia, PA
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"I didn't think you could make FASTTRAK any better, but you did. The new FlightExplorer flight tracking system is just what our company and the industry needed. It is an invaluable tool for our dispatch and reservations department.
The ability for dispatch to just click for up to the minute flight information and the visual display is awesome. This is the single most important feature for driver efficiency, time management, and customer service for flight arrivals that has come along in our industry in years. On busy days, with more than a hundred arrivals, this product allows us to use one less dispatcher.
The Verify Flight feature for checking passenger flight information given at the time of booking for allows us to head off one more potential problem hours, days or even months in advance."
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Jon Mullenhoff, General Manager Carey Phoenix Limousines - Fox Charter Phoenix, AZ - Las Vegas, NV
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"Luxury Limo has recently become a client of FASTTRAK and I wanted to take this opportunity to express to you our pleasure not only with your software program but your customer service. Your company was recommended to us by Mike Pazzaneze, President of Chauffeured Transportation Group, and within a few days we had your 30-day trial software downloaded and were able to begin using it immediately. I cannot commend you enough for the "user friendly" aspect of your program.
We find FASTTRAK to be an excellent program that meets all of our immediate needs and also as we become more familiar with the program, meets needs we weren't aware that we had! This is an added bonus and the main reason for this letter. In closing, we would just like to say once again what a great software program you have designed and what a pleasure it has been doing business with you."
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Sue Thornton, Office Manager Luxury Limo Car and Coach Detroit - Metro, MI
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| "I just want to say what a great product you have. Last year we purchased your software after the Limousine Digest Show in Atlantic City, and we were handling about 6-10 runs a day. This summer we handled 25 + runs a day and would NEVER have been able to book, dispatch, bill or process credit cards so effortlessly without your great product. My highest recommendations and thanks!"
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Crissy Butts, Owner Alaskan Splendor Limousines Anchorage, Alaska
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"I wanted to take a moment to let you know how pleased we are with FASTTRAK. We are a small limousine company that was being swamped with paper work. Your system has allowed us the ability to become efficient while maintaining a professional image. FASTTRAK has allowed us the ability to become organized thus having time for our personal lives.
My husband is not computer literate but your system is so user friendly he has mastered the applications and is now showing me a few tricks. There are just so many things we can do with FASTTRAK that would have taken us hours to do with a computer. We are able to take a reservation from a client, fax them a confirmation, fax a trip sheet to the driver and send the client an invoice all with the click of a few buttons.
The benefits of the system can not compare to its price and the willingness of your staff to assist with questions. You have a customer for life."
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Samuel and Kasey Oladejo Amazing Grace Express Lawrenceville, GA
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"It is always a pleasure talking about FASTTRAK with prospective buyers. Let me give you a little background. We were originally users of Livery Coach and have very strict requirements when it comes to booking speed and manageability because we operate in over 400 cities worldwide. Of course, Livery Coach had just gone bust and we were hot to find something that would have the same flare. I happened to work with Eddie's Company on an affiliate basis when I realized he was using an awesome software. After explaining that it was his proprietary software that I could try the full version for free, I would have been a fool to have turned him down.
We beta tested for a good month before we committed to him. FASTTRAK is what I call 'beyond software'. The beyond part comes from the CEO's commitment to the product. You are NEVER alone. Not only are you not alone, but he literally takes suggestions from the field and BAM, it's in the software! The Web-Based Reservation System for individuals and convention groups is wonderful, but it is nothing compared to his new stuff currently in development. I have never met a Company and CEO more approachable about his/her own product."
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Sheldon Levin, President/CEO Sedans, Inc. Austin Texas
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| "If you want to make your life easier and ORGANIZED, you have to use FASTTRAK!! All my customers information is readily available,plus, I can E Mail, Fax or print my run sheets for my drivers easily. I send my clients confirmation of their trips ahead of time, It's Great for a small to medium size company & so easy to use. It has saved me hours of time each week in organization that can be used for more productive time in the other areas of my business. Don't buy the wrong software, Try it out."
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Bill Atkins, President Celebrate Limousine, Inc. Trenton Falls, NJ
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| "I cant begin to tell you how fortunate we feel having found your software system and more importantly, having the doors opened to a working relationship with you personally. It is a joy working with you. The upgrades that you have developed over the years are nothing less than awesome. It goes without saying that the element I appreciate most in our relationship is your integrity. I cant overemphasize how refreshing it is to work with an individual that truly places the quality and effectiveness of their product ahead of making a profit."
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Gale Ricketts, President Ready to Roll Limousines New York, NY Los Angeles, CA
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"FASTTRAK has performed magnificently since it was installed here at Carey - New Orleans, bearing up well during major conventions and the recent Super Bowl. I am proud to recommend it to any buyer ready for consistent excellence."
June 20, 2004 "This is a long overdue letter to express my complete satisfaction with FASTTRAK . The system is simply the best on the market and your customer service is superb. With four years of FASTTRAK experience, I would recommend the system to anyone seeking piece of mind with the software component of their business."
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Dean Schuler, Licensee, C.E.O. Carey - New Orleans New Orleans, Louisana
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| "Finally there is a company that caters to small and medium size transportation vendors,
that incidentally represent the majority of the Limousine industry. FASTTRAK helped my recently established
business to automate all critical administrative tasks with its user-friendly software package, that delivered
results beyond my expectations. Easy to own, operate and maintain - Love it!"
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Georgy Sirota, Pres. Strictly Confidential Transportation Services Bayonne, New Jersey
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| "FASTTRAK: The cure for VAPORWARE! Finally software that helps our industry."
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Rich Guberti, Chairman Excel Worldwide Transportation New Rochelle NY
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"FASTTRAK has helped us grow by leaps and bounds by helping us stay more
organized and freeing up some time so we can spend more time soliciting new
accounts. The software is very user friendly.
I am not very computer literate and Eddie has been terrific as far as support
goes he is absolutely the best, without going into some very poor prior
experiences, where we spent a lot more money and got a lot less for it. I would
highly recommend this product to any one in the industry."
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Cookie L. Ceco CO-owner West Wind Limousine Service Reseda, California 818 344-4743
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"FASTTRAK is one of the best programs we've used for ground transportation. It helps us eliminate service failures and a dispatch grid instantly lets us know our drivers' availability. We have had several opportunities to look at other programs but FASTTRAK was the most cost effective and most productive for our needs. It has helped us save thousands of dollars.
The other great thing about FASTTRAK is customer service. FASTTRAK provides great customer service every time we need it. They provide upgrades to their program on regular basis which helps us to grow our business in a professional manner. The new e-Reservation program helps our customers send reservations online without re-keying them, which works out well for our clients and us.
We can't have any service failures due to the nature of our business, and thanks to FASTTRAK we have been able to accomplish that goal. "
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Monica Majumdar, Office Manager
LLS (Luxury) Ground Transportation System
Tamarac, Florida 954 726 9969
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"After 10 years of experience I have to say the 2 most valuable things I have done
to improve the administration of my business were a purchase a Point-of-Sale terminal
and FASTTRAK and the Point-of-Sale was made obsolete by FASTTRAK's Electronic Credit Card
Processing.
I balked at buying any more software as I lost $2,000 on Livery Coach. FASTTRAK's
free trail period was a key element in giving me the confidence to try a software package
again. I was able to learn to function effectively in a matter of hours. I believe I had
learned almost every nuance within 2 or 3 weeks, without a manual, and now v3.0 prints a
operating manual. Eddie's technical support was instrumental in shortening the learning
curve for the product.
With FASTTRAK, I send invoices immediately after the work is done to promote
prompt payment and avoid 60-90 day receivables. It looks more business like
when an accurate and detailed invoice lands on the Executive Assistant's desk a
day or 2 after the work is complete while the quality of the work performed is
still fresh in everyone's mind!
Just can not say enough good things about FASTTRAK and Eddie's approach!"
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Frederick A. Schwilgin, President Sovereign Sedan & Limousine (A division of Corporate Concierge)
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